Introduction
Invincible Security Group ("ISG," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at invinciblesecuritygroup.com or contact us in connection with our security services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.
Information We Collect
Personal Information
When you request a quote, contact us, or use our forms, we may collect:
- Full name, company name, and job title
- Email address and phone number
- Physical address or service location
- Security service requirements and project details
- Any other information you voluntarily provide
Mobile & Text Messaging Information
If you opt in to receive SMS communications from Invincible Security Group, we collect your mobile phone number and maintain a record of your consent. Your mobile number and SMS opt-in consent will not be shared with third parties or affiliates for marketing purposes. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP to any SMS message. Reply HELP for assistance.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on each page. This information is collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide security service quotes
- Communicate with you about your service request or contract
- Send follow-up and administrative communications via email or SMS (where you have opted in)
- Improve our website, services, and customer experience
- Comply with legal obligations and protect our legal rights
- Prevent fraud and maintain the security of our platform
Sharing of Information
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing form submissions, and delivering communications. These providers are contractually obligated to protect your information and may not use it for any purpose other than providing services to ISG.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Business Protection
We may disclose your information when we believe disclosure is necessary to investigate, prevent, or respond to fraud, misuse of our services, or other unlawful activities.
SMS Data Protection
Mobile opt-in data and SMS consent will not be shared with any third parties or affiliates for marketing or promotional purposes. This data is used solely to deliver messages you have requested from Invincible Security Group.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. We use Google Analytics and Microsoft Clarity to understand how visitors interact with our site. You can control cookie preferences through your browser settings. Please see our Cookie Policy for more information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have certain rights with respect to your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising these rights. To submit a California privacy rights request, please contact us at info@invinciblesecuritygroup.com.
We do not sell personal information to third parties.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@invinciblesecuritygroup.com
- Phone: 877-345-9239
- Address: 6300 White Lane Suite G, Bakersfield, CA 93309
SMS Communications Terms
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your mobile phone number and opting in to receive SMS communications from Invincible Security Group, you consent to receive text messages related to your inquiry, quote request, or service agreement. Consent to receive SMS communications is not a condition of using our services.
- To opt out of SMS communications, reply STOP to any message at any time.
- For help, reply HELP to any message or contact us at info@invinciblesecuritygroup.com.
- Standard message and data rates may apply depending on your carrier plan.
- Consent to receive SMS communications is not required to use our security services.